How to use the Knowledge Base

You are here:

Welcome to the XauZit Cloud Knowledge Base! This article provides information about how to get the most out of the Knowledge Base.

WHAT IS THE KNOWLEDGE BASE?

The Knowledge Base is a collection of articles, guides, and tutorials. You can learn how to configure your account, find solutions to many common web hosting problems, and much more.

In short, if you want to configure your web site, fix a problem, or are just curious and want to learn more about web hosting at XauZit Cloud, the Knowledge Base is a good place to start.

You might want to do a quick search and go straight to the information you’re looking for. On the other hand, sometimes you might want to browse and see all the articles for a particular topic. Either way, we’ve got you covered.

Searching

If you’re in a hurry and just want to find the most relevant articles to your question or issue, the search box is always there. On the Knowledge Base front page at https://cloud.xauzit.com/knowledge-base/, it’s probably one of the first things you’ll notice. On other pages, the search bar is always there near the top of the page, waiting for your inquiries.

For example, to view a list of all articles relating to SSH, just type ssh in the search box and then click Search.

Browsing

Knowledge Base articles are organized into hierarchical categories, such as Getting StartedcPanelSecurity, and more. Instead of searching, you can browse through these article categories to view related articles about a particular subject. On the Knowledge Base front page at https://cloud.xauzit.com/knowledge-base/, the sidebar on the right side of the page provides the main entry point to the different categories.

Categories may also contain subcategories. For example, the Getting Started collection of articles contains a collection of articles beneath it, Ordering a hosting package. You can always determine where you are in the Knowledge Base article hierarchy by looking at the navigation “breadcrumb” links provided near the top of the page. For example, the article you are reading right now fits into the hierarchy Home » Knowledge Base » Getting Started Guide » Introduction » How to use the Knowledge Base.

Feel free to explore the different categories and see what’s there!

ANATOMY OF AN ARTICLE

Articles in the Knowledge Base can contain some or all of the following sections:

  • Table of Contents: Most articles, unless they are very short, contain a Table of Contents. The Table of Contents lists the main sections of an article. You can click a section heading to jump straight to that section.
  • More Information: Many articles contain a More Information section that has useful links to external web sites for additional information. Please note that XauZit Cloud is not responsible for the content of these external web sites.
  • Related Articles: Many articles contain a Related Articles section. These are other articles within the XauZit Cloud Knowledge Base that are related to the current article’s topic.

IF YOU CAN’T FIND WHAT YOU’RE LOOKING FOR

The Knowledge Base cannot cover every possible configuration or scenario. If you can’t find the answer to what you’re looking for, you can always open a ticket with the XauZit Cloud support team at https://whmcs.xauzit.com/submitticket.php.

Table of Contents