How to add an SRV record to a domain

This article describes how to add an SRV record to a domain. SRV records are DNS entries that specify how a domain handles particular services. For example, you may need to add an SRV record to your domain when configuring SIP or a third-party service, such as Microsoft Office 365.

Adding an SRV record in cPanel

If you have an account that includes cPanel access, you can add SRV records using the Zone Editor. To do this, follow these steps:

1. Log in to cPanel.

2. In the DOMAINS section of the cPanel home screen, click Zone Editor

3. Locate the domain for which you want to add an SRV record, and then click Manage:

4. Click Add Record, and then in the Type list box, select SRV.
5. In the Name text box, type the name for a valid SRV record, using the following format: _service._protocol.domain.
6. _service is the symbolic name of the service. For example, _sip.
7. _protocol is the transport protocol of the service. For example, _tcp or _udp.
8. domain is the domain name for which the SRV record is valid. For example, sip.example.com.
9. In the TTL text box, type the TTL (time to live) value, or accept the default value.
10. In the Priority text box, type the priority for the SRV record.
11. In the Weight text box, type the weight for the SRV record.
12. In the Port text box, type the port number for the SRV record.
13. In the Target text box, type the name of the server that provides the service.
14. Under Actions, click Add Record. cPanel adds the SRV record to the DNS zone file.

More Information

For more information about SRV records, please visit https://en.wikipedia.org/wiki/SRV_record.